Privacy Policy

When you use Lovily, we may collect the text you submit, any optional screenshot you upload, your email address, and basic account information needed to run the service.

We may also collect technical information such as device type, browser, IP address, and product activity to keep the service secure, understand usage, and improve reliability.

We use your information to provide the Lovily service, generate replies, maintain your account, support subscriptions, respond to support requests, and improve product performance.

We may also use aggregated or de-identified usage information to understand trends and make product decisions.

Lovily subscriptions are processed by Stripe. We do not store your full payment card details on Lovily servers.

If you have a billing question, cancellation issue, or payment concern, contact us at support@lovily.app.

We share information only with the providers needed to operate Lovily, such as hosting, analytics, customer support, and payment processing services.

We do not sell your personal information. We may disclose information when required by law or when needed to protect our rights, users, or the service.

We keep information for as long as reasonably necessary to operate the service, maintain records, resolve disputes, and comply with legal obligations.

If you have a privacy request or want to ask about deletion, contact support@lovily.app.

You can stop using Lovily at any time. You can also contact us if you want help with your account, billing, or a privacy-related request.

Because Lovily is an online service, some information may still be retained where required for legal, security, billing, or operational reasons.